Delivery or shipping charges are calculated during or at the time of checkout. shipping rates are depending on the destination or delivery address. These charges are the buyer’s responsibility.
It depends on the destination location and address and the shipping speed that you choose during checkout. Right now, due to COVID-19 delivery might take a little bit longer.
After you place an order, you will receive an email with the order number and to also let you know that we have received your order.Once your payment has been processed, you will receive an email with your invoice number. When your order is done processing, you will receive an email to let you know we finished processing your order.
Yes, of course, you’ll receive an invoice with your product and you will also receive your invoice in the email that you provide during checkout.
All customers are charged at the time of purchase.
A wishlist allows shoppers to create personalized collections of products they want to buy and save them in their user account for future reference. Wishlists signify a customer’s interest in a product without an immediate intent to purchase.
If you believe we have made a mistake in your order or we sent the wrong item(s) or damaged item(s), we are happy to replace it or exchange it. Just email us at firstname.lastname@example.org for pictures and order numbers.
You have 12 hours from the time you have placed the order to notify us that you want to cancel your order. Any request received after 12 hours will no longer be accepted because we try to process orders as fast as possible. Changes to your orders cannot be made once processed. But, we do our best to cancel or put a hold on your order after 12 hours period.